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FAQs

Can an adjustable Transfer Master bed help me get out of bed?

Yes. First raise your bed’s head section all the way up, then lower your bed’s foot section flat. You should be able to easily slide your legs to the floor while still having the support of your Transfer Master bed.

Can I use insurance, such as Medicare or Medicaid, to pay for the bed?

In most cases, insurance does not cover hi-low adjustable beds. We recommend working with your local DME provider if you believe that you have valid insurance coverage. Transfer Master does not submit claims to Medicare, Medicaid, or private insurances and we do not work with any state Medicaid programs.

Do I need specialty sheets for my Transfer Master bed?

Many of our adjustable hospital beds are approximately the same dimensions as the most common bed sizes, so there is usually no need for specialty size sheets on a Transfer Master bed. In the event you have purchased an 84″ Long Bed, we can supply you with a name and number of a company that specializes in custom size bedding.

Should I rotate the mattress on my Transfer Master bed?

Yes. We suggest rotating the mattress from head to foot on your Transfer Master bed in order to extend the life of the mattress and to insure that it wears uniformly. We recommend that you rotate the mattress on your Transfer Master bed four times a year – Spring, Summer, Fall & Winter but for better results rotate monthly.

Is there any maintenance I should do to my Transfer Master bed?

Yes. Lower the head, back, and leg section in the down position on your Transfer Master adjustable hospital bed when not in use. We recommend applying Silicone Spray in the pivot points of your bed every 4-6 months.

Do the Transfer Master adjustable hi-low beds require special wiring in my home?

No. The Transfer Master electric adjustable beds use standard, grounded, household outlets and require very little electricity. We strongly suggest that you do not plug your electric bed into an extension cord.

Does Transfer Master ship its adjustable hi-low beds to Canada?

Yes. Transfer Master does ship its products, including all beds, to authorized dealers in Canada.

If I should have an issue after I have my Transfer Master bed, what steps should I take?

Please contact the location where you purchased your Transfer Master bed. If you purchased your bed directly from Transfer Master, you can contact us by clicking here.

Do you have any dealers in our area?

We have multiple dealers, nationwide, with the list constantly growing! Call 1-877-445-6233 today to find the dealer closest to you!

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Questions? Contact a Bed Expert.

Our friendly staff is here to answer your questions and can help configure a bed to fit your needs.

Call Us @ 877-445-6233

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Transfer Master

About Transfer Master

Transfer Master has built electric adjustable hospital beds for the home and medical facility since 1993. We started with a simple goal that hospital beds should allow wheelchair users to transfer independently in and out of bed. Thirty years later, our customers are still at the center of everything we do. You’ll feel the difference.