Envision entering a frozen yogurt parlor, requesting a vast chocolate banana split, and getting a mammoth steaming hot bowl of turtle soup. You'd likely be very befuddled! When I attempted to buy a ultra-light wheelchair, with a SmartDrive MX-2, I had a similarly odd ordeal. Alright, so it wasn't a bowl of turtle soup, however, I realized what I requested, and the merchant more than once attempted to give me something unique like a full power seat.
Not My First Medicare DME Rodeo!
One of my qualities is the capacity to recognize and verbalize my necessities, and as it identifies with acquiring tough restorative gear, this was not really my first rodeo. Two of my relatives were non-mobile, and in the '70s, I filled in as a professional medical attendant. Further down the road, my vocation moved into therapeutic innovation, where I discovered that obtaining new innovation through Medicare now and again postured challenges.
Along these lines, in 2015, after a fall (really two falls in a single day) brought about one broken lower leg, and another sprained lower leg, I was completely arranged to go from being low maintenance wheelchair client, to a full-clock and knew the SmartDrive MX2 was best for me. My specialist, who considered my conclusion, anticipation and broad fall history, clearly concurred and composed a medicine for a ultra-light wheelchair, with a SmartDrive MX2.
One would believe that with a composed solution, a qualifying inability, an extreme change in therapeutic conditions and Medicare with a liberal supplement, it wouldn't be hard to submit the request, yet nothing could be further from reality. Every last one of the six hardware merchants I reached took a gander at me like I had three heads, and demanded that "it wouldn't occur," and in light of the fact that I met all requirements for a full power seat, proposed I should "be more pleasing and tolerating" of that.
Presently, for a just about a 60 year old lady, I have unusually solid triceps, and decline to give them (or whatever else) up. When I'd clarify that, they all had a similar reaction: "alright, we can get you a lightweight manual seat without a SmartDrive, and following two years of being a full time wheelchair client, we can attempt to get you a SmartDrive." I clarified that both the back lay and pivot on a standard wheelchair aren't right for me, and that my biceps and shoulders are not ready to drive me on grades or cover, however their reaction was to return to forcing me into a full power seat!
Two Steps, Maybe Three
Like I stated, this was not my first Medicare DME related rodeo! I knew Medicare would pay for a seat once like clockwork (or all the more) so this was my exclusive shot to hit the nail on the head the first run through. Given my related knowledge in the medicinal innovation industry, I knew there were two fundamental strides in acquiring the best result for any circumstance:
1. Ask the best question. For instance, in the event that I asked, "For what reason wouldn't I be able to have frozen yogurt?" the vast majority would react with a zillion reasons for what reason not. A superior inquiry is "The thing that would I be able to do to obtain some frozen yogurt?" Clearly, as it identifies with my wheelchair, stage one didn't work, so I proceeded onward to stage two.
2. Comprehend the benefit of approaching the best possible individual for your inquiry. In this circumstance, I had communicated my necessities (counting a qualifying finding) to the DME merchants, yet I was all the while getting a similar reaction. This is the place I found the requirement for stage three!
3. Decline to make due with the wrong answer!!! For what reason would anybody in their correct personality acknowledge turtle soup when they requested frozen yogurt? It doesn't make a difference who's getting the tab on the off chance that YOU are the person who will eat the famous dessert! This is YOUR wheelchair, in view of YOUR needs and YOU are the person who will live with it!
Since I had paid money as far as it matters for me time manual wheelchair years sooner, Medicare had no record of it, and from their perspective, I should not have utilized one by any stretch of the imagination, ever. In the interim, with two severely harmed lower legs, I couldn't ambulate by any means, nor would I be able to impel my manual seat full-time.
I clung to stage three and to get past the here and now, bought an utilized portability bike for the money. Out of dread, they'd at that point demand a bike, which in the long haul would additionally bargain my officially restricted shoulders, I level out lied and denied having one.
It took almost a year for me to make sense of what to do next, and at that point, with the assistance of a walker, I was stumbling around once more, in any case, I was as yet inclined to falls bringing about an infrequent ER visit (which unexpectedly cost more than the SmartDrive).
As the platitude goes, "the meaning of madness is doing likewise again and again, and expecting an alternate outcome." Having depleted stages one and three, I returned to stage two and understood my nearby merchants were not the correct individuals to enable me to get my seat. In urgency, I called Max Mobility straightforwardly to clarify my circumstance.
Presently, I don't suggest beginning this procedure by calling the producer, they have better things to do (like developing better wheelchairs), however for this situation, I required a practical wheelchair, and didn't need the wrong seat for the following five years!! I likewise realized that in the event that I made due with a full power seat, it'd be improbable (in view of the idea of my incapacity) that they would downsize me to an incomplete aid what's to come. All I needed was to discover somebody who might endeavor to arrange it, and if declined, I would, at any rate, have the choice of recording an interest with Medicare!
Max Mobility tuned in, and benevolently conveyed a business delegate who had encounter offering the SmartDrive to the Medicare buyer. With the assistance of my essential care doctor and their agent, we were at long last ready to arrange my seat! We didn't have to document an interest, and inside a couple of months, my wheelchair at long last arrived — and with the special reward of the MX2+ which takes into account an all power and increasing speed choice. By and by, I incline toward the MX2 with expectations of keeping my triceps cut, however, the alternative of the MX2+ is pleasant to have.
Acquiring a wheelchair is a to a great degree an individualized process. The user very likely know what is best. On the off chance that it is your first wheelchair, search around, test drive a couple, perhaps purchase a utilized one or lease it for a couple of months. In the event that it is not your first wheelchair, I'd propose attempting my recipe; ask the best questions